US fulfillment for international brands
For brands based in Canada, the UK, Europe, and beyond, keeping inventory in a US fulfillment center is usually the fastest and most affordable way to serve American customers.
Why a US fulfillment center
Shipping every order across a border works when US sales are small. As they grow, a US warehouse changes the cost, the speed, and the customer experience.
An order that ships from Michigan travels on domestic UPS, USPS, FedEx, or DHL eCommerce services, not an international parcel route. Orders received by 1:00 PM Eastern ship the same day, so US customers get delivery times they are used to.
Instead of paying international postage on every parcel, you send inventory to the US in bulk and each order ships as a domestic package. For most brands with steady US demand, that is the biggest saving.
When each order crosses a border on its own, the customer can face delays, extra paperwork, or charges on delivery. Shipping from US stock removes that from the customer experience.
US customers can send returns to a US address instead of overseas, which is simpler for them and quicker for you to process and restock.
US shoppers on Amazon, Walmart, eBay, Etsy, and TikTok Shop expect fast, trackable delivery. Orders from those channels and your own Shopify, WooCommerce, or BigCommerce store flow straight to our warehouse.
You do not need a US company or US address to work with us. Start with no setup fees and no minimums, then scale in a 100,000-square-foot facility as your US sales grow.
Your US warehouse
Xpert is an owner-operated fulfillment company with 40 years of experience and a 100,000-square-foot, FDA-registered facility in Benzonia, Michigan. We have fulfilled more than 10 million orders with 99.9% shipping accuracy.
Rates start at $1.25 per order, with no setup fees and no minimums. Supplements and nutraceuticals are our specialty.
Services and ratesHow it works
What you sell, your expected US order volume, your sales channels, and any special handling or packaging.
Ship in bulk to our facility in Benzonia, Michigan. Your freight forwarder or customs broker handles the import into the US; we can help coordinate inbound freight, and we offer discounts on it.
We connect to Shopify, Amazon, WooCommerce, Walmart, eBay, Etsy, TikTok Shop and more, or integrate through our API. Orders flow in and tracking flows back.
Our team picks, packs, and ships each order the same day when it arrives by 1:00 PM Eastern. You see orders and inventory live in the client portal.
Before you start
We handle receiving, storage, picking, packing, and shipping. A few things sit with you and your import partners, and they are worth sorting out early. Tell us where you are in the process and we will help you work through the fulfillment side.
How onboarding worksQuestions
No. Brands based outside the US work with us directly, without setting up a US company or a US address. Your freight forwarder or customs broker handles importing your stock into the US, and we take it from there.
Standard rates start at $1.25 per order, with no setup fees and no minimums. Rates are negotiated on your monthly volume, storage needs and shipping method.
Orders received by 1:00 PM Eastern ship the same day on domestic UPS, USPS, FedEx and DHL eCommerce services.
Yes. We prep inventory to Amazon requirements and ship it into Amazon fulfillment centers, and ship your other channel orders from the same stock.
Any. Our pages for UK and Canadian brands cover the details most international sellers ask about first.
A better operating relationship
Tell us what you sell and where your customers are, and we will put together a US fulfillment quote.